AFTER-SALES SERVICE

TECHNICAL ASSISTANCE AND SPARE PARTS

Safety, trust, partnership, and respect are key elements for EVOMAQ. The company’s commitment to maintaining and offering a high-quality structure for product support and maintenance provides reliability and confidence — essential factors in customers’ investment decisions.

Through strong dedication and continuous investment, EVOMAQ is now recognized as a benchmark in after-sales service within its market, demonstrating a high level of commitment and a strong sense of urgency in delivering efficient service to its clients.

EVOMAQ offers a comprehensive customer service structure with a specialized and highly trained technical team, composed of skilled and experienced professionals who work from the development of machinery projects through to after-sales support — ensuring customers receive the most effective and straightforward solutions.

 

EVOMAQ offers, as part of its after-sales service, a business model based on the commitment to always ensure the immediate availability of replacement parts for all its machines and equipment — including imported components. All of this is provided at competitive costs, with efficient service and fast delivery times, since the company understands how essential it is to maintain a wide and complete inventory, preventing any potential negative impacts on its customers’ production and revenue.

 

DISCOVER EVOMAQ’S EXCLUSIVE AND WELL-STRUCTURED AFTER-SALES CHANNELS

 

TECHNICAL ASSISTANCE

Speak directly with a technical professional to help you with any issues related to your equipment.


For more information, contact our Technical Support Team:

Phone +55 (19) 97123-3684




SPARE PARTS

Contact us to purchase parts that have already been identified for your needs, to stock your inventory, or for immediate replacement.

This department assists customers by providing quotations, as well as handling part reservations, pickups, billing, and shipment of goods.

Service is fast and straightforward, ensuring the shortest possible response time.


For more information, contact our Parts Department:

Phone +55 (19) 99941-3783 WhatsApp


 

OPERATOR TRAINING

Responding to customer requests, EVOMAQ offers an Operator Training Program conducted by certified professionals.

Training is the best way to empower your team. When you train an employee, you are certainly contributing to cost reduction and operational efficiency. Operating EVOMAQ equipment requires not only care and responsibility, but also knowledge and skill. EVOMAQ offers 3-, 5-, and 10-day training options, allowing your operator or team member to benefit from the presence of an EVOMAQ technician during the first days of operation at the job site. This provides greater confidence, expertise, and safety for your entire team.

TRAINING PROGRAM:

  •   Warranty Terms
  •   Equipment Presentation
  •   Technical Specifications and Details
  •   Pre-Operation Precautions
  •   Assembly Instructions
  •   Getting to Know Your Equipment
  •   Daily Inspections and Maintenance Guidelines
Ensure that your team member can get the most out of the performance and technology of EVOMAQ equipment.

Phone +55 (19) 99941-3783 WhatsApp


 

EVOMAQ is always available to provide exclusive after-sales assistance, guided by a policy that strongly values customer satisfaction through the following principles:

"We have EVOlved our MACHines and have also become a benchmark in equipment that delivers high performance and efficiency with low investment and maintenance costs"
 
EVOMAQ EQUIPMENTOS – CONSTANT EVOLUTION
Call +55 (19) 3806-1478
WhatsApp +55 (19) 97158-9961

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